Your Privacy Is Our Priority

Information Collection

jayabaji collects the following types of information:

1.1 Information You Provide Directly

When you create an account on jayabaji, make a deposit, or contact support, we collect the information you voluntarily provide. This includes:

• Full name and date of birth (for age verification, 21 years and above)
• Mobile number and email address
• Information related to your preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Government-issued ID information for identity verification

1.2 Automatically Collected Information

When you access our platform, certain information is collected automatically:

• Device type, operating system, and browser information
• IP address and connection timestamps
• Browsing patterns and click data (via cookies)
• Login time, session duration, and game activity

1.3 Information Received from Third Parties

In some cases, limited information about you may be collected from trusted third parties for the purpose of identity verification or fraud prevention.

Purpose of Using Information

jayabaji uses collected information for the following legitimate purposes:

1. Account Management: Completing the registration process, keeping login secure, and providing account-related services.
2. Transaction Processing: Completing deposits and withdrawals securely; withdrawals are typically processed within 5–30 minutes.
3. Age and Identity Verification: Ensuring the minimum age of 21 years for joining the platform.
4. Support Services: Providing assistance in Bengali and English via 24/7 live chat and email.
5. Security and Fraud Prevention: Detecting unauthorized access, fraudulent activity, and multiple accounts.
6. Legal Compliance: Maintaining records required to comply with applicable laws and regulations.
7. Service Improvement: Analyzing user experience to improve the quality of the platform.

Information Sharing and Disclosure

jayabaji may share information in specific circumstances and with specific parties:

3.1 Service Providers

Only the necessary information is shared with third parties who assist with payment processing (including bKash, Nagad, Rocket, Upay, and bank transfer), identity verification, and technical infrastructure management. All such parties are contractually bound to keep the information confidential.

3.2 Disclosure for Legal Reasons

jayabaji may be required to disclose information to comply with court orders, lawful requests from investigative authorities, or applicable legal obligations.

3.3 Consent-Based Sharing

Before sharing information for any purpose other than those stated above, jayabaji will obtain your explicit consent.

Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the jayabaji website.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember language preferences and personal settings.
• Analytical Cookies: Used to collect site usage statistics and improve the service.

4.2 Cookie Control

You can disable non-essential cookies through your browser settings. However, this may affect some features of the platform.

Information Security Measures

jayabaji applies industry-standard technical and organizational security measures to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Secure Servers: Personal and financial information is stored on secure servers.
• Access Control: Only authorized staff can access specific information.
• Regular Audits: Systems are reviewed regularly to identify security vulnerabilities.
• Two-Factor Verification (OTP): OTP-based additional protection for sensitive activities.

However, no method on the internet is completely secure. Even though jayabaji makes every effort, complete assurance of data security cannot be guaranteed, and it is your responsibility to keep your account password confidential.

Data Retention Period

jayabaji retains your information for as long as necessary to provide the service, meet legal obligations, or serve legitimate business needs. Generally:

• Information for active accounts is retained for as long as the account exists.
• Even after an account is closed, certain information is retained for a specified period in accordance with legal obligations.
• Transaction records are retained for a sufficient period to meet financial law requirements.

Your Rights

You have the following rights over your personal information:

• Access: The right to request what information jayabaji has collected about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Objection to Processing: The right to object to the processing of your information for specific purposes.
• Portability: The right to request your information in a machine-readable format.

To exercise these rights, contact us through the details provided below. We will respond to your request within a reasonable time.

Protection of Minors

jayabaji's services are only for those aged 21 and above. We do not knowingly collect information from any minor. If a minor registers by mistake and we are informed, the relevant information will be promptly deleted and the account will be closed.

For more details on responsible gaming, please read our Responsible Gaming page, which contains important information on safe and informed gaming.

International Data Transfer

jayabaji's servers and partner organizations may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, regardless of where the information is stored or processed, the protection standards described in this policy are maintained. Parties involved in data transfers are contractually obligated to ensure equivalent protection.

Changes to the Policy

jayabaji may update this privacy policy from time to time. If significant changes are made, we will send a notification to your registered mobile number or email and will clearly announce it on the website. Continued use of the service after changes are made will be considered acceptance of the new policy.

To learn more about us, visit our About Us page, which contains detailed information about jayabaji's services.

Contact Information

If you have any questions, requests, or complaints about this privacy policy, please contact us:

For quick answers to common questions, check our FAQ section, which provides detailed answers to the most common questions about jayabaji's services.